When I open my game on IOS and press the play button a video ad starts playing and then when it's over it's on the game over screen, not allowing me to ever actually play the game. When I press the home button it puts a video ad up before going to that screen, and no banner ads are showing up anywhere. Also on IOS the rewarded video button is working but doesn't seem to be rewarding coins (refer to NOTE) On android I'm only getting one video ad and it will just randomly start while gameplay is in progress. No banner ads or anything. The rewarded video button just crashes the app on my android. As far as I can tell the ad networks "work" but they're just not set up right so I'm seeking some guidance on how to fix their timing and placements. Note: I just got my Fyber account integrated so I'm pretty sure that's why the rewarded video isn't working since on my android it's still saying all ad networks SDKs aren't working. Any help is much appreciated, thank you. My ad companies are Admob, Vungle, Chartboost, and Facebook Audience Network all through Heyzap Mediation.
Still need help with this. This is the only thing holding me back from submitting my game, any help is appreciated please.
I wish i had an answer for you. Sorry! I hope you get some assistance soon. Good luck with your game.
They aren't able to help me with this issue in any capacity. I truly think that this is a simple fix but I have NO idea how to go about it. I've contacted Heyzap support with no response so far. I'm attempting to reach Fyber to see if they have any answers.
I had to integrate Fyber before the ads would start displaying. The weird part is, is on my Android it's still showing this (images attached) yet there are ads playing, just not at the right times or places.
Just to be clear, I didn't integrate anything from Fyber into my build, I only put in my payment info through Fyber because I was required to in order for them to process my information.
Fyber absorbed HeyZap a while ago. Although the delineation is not so clear. HeyZap SDK 10 includes integration with Fyber.
As far as I know yes. They're able to pull up all my information. I actually just got an email back from Heyzap Support and this is what they said. "Everything is working serverside so I'm not sure what would be the issue; we don't have a lot of insight into Buildbox's Heyzap implementation so I'm limited in how I can help. But to me it sounds like something is definitely wrong clientside/with the integration. Can you share a screenshot of the Test Suite and any errors you're getting? Might also be worth reaching out to Buildbox at this point. Also if you're interested, Buildbox I believe recently released a new version that implements Heyzap SDK 9; this version should not cause the same issues you were seeing earlier because it does not incorporate Fyber at all. Might be worth looking into that if you can't get the current one to work."
Okay lets start with your main menu. What did you put here: And what did you put here (Don't show us your actual info) :
