Game Will Not Export To Any Platform

Discussion in 'Technical Discussion' started by DBL, Aug 21, 2021.

  1. DBL

    DBL Boxer

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    When I try to export my game to "Buildbox World" or "Windows EXE," I receive this error message:

    "Sorry, we couldn't get the export data for your project from the server.

    Please check your internet connection and try again."

    My internet is working fine.

    I also get a separate message that says:

    "Failed!

    Project cannot be uploaded for some reason. Try again or contact support."

    Help, please?
     
  2. Hue Buildbox

    Hue Buildbox Administrator Staff Member

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    Hi, it appears that you are using an older version of Buildbox 3. Please update to the latest version to resolve this issue.
    Here's the link to the latest version:

    BB3 3.4.2 Build#5221 Updated 8/1/21
    MacOS: https://releases.buildbox.com/build...4.2-5221_619fb54ebf08a1e61ea090af93b1d3b9.zip
    Windows: https://releases.buildbox.com/build...4.2-5221_02839926cd23f5ea1333ee9268afa946.exe
     
  3. Renel Demary

    Renel Demary Boxer

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    Buildbox won’t let me export my game, I’m I just wanna export my game and install it on my phone through Xcode since Buildbox world isn’t accurate yet, unfortunately it won’t let me. there’s no Ads in the game, there’s a pop saying -Missing App ID for admob IOS.
     
  4. DBL

    DBL Boxer

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    Thank you for the suggestion.

    Alas, I'm using 3.4.2. I uninstalled and did a fresh install as soon as that problem cropped up. It didn't solve it.
     
  5. Hue Buildbox

    Hue Buildbox Administrator Staff Member

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    Ok, let's try these steps without uninstalling Buildbox. You can just close Buildbox.

    For WINDOWS:
    (Make sure the option "See Hidden Folders" is checked)
    Go to: Local Disk C: > (Users) x2 > AppData > Local > eightcell > Buildbox
    Once there, delete the Buildbox folder.
    Then delete your Recycle Bin.



    For MacOS:
    Then go to ~/Library/Preferences/com.eightcell.buildbox/
    Once there, delete the Buildbox folder.
    Then delete your Recycle Bin.


    Please let me know if this helps.
     
  6. DBL

    DBL Boxer

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    This not only solved my export issue, it solved a second issue that had plagued me for nearly two weeks.

    Thank you, thank you, thank you!
     

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