Chartboost Not Showing

Discussion in 'Buildbox General Discussion' started by volcank, May 1, 2017.

  1. volcank

    volcank Serious Boxer

    Joined:
    Oct 8, 2015
    Messages:
    794
    Likes Received:
    391
    Hi,

    Is there a problem with Chartboost ads? The ads do not seem to show. Also we can not ad Chartboost at the interstitial priority list. I saw other thread with Chartboost but don't have an idea why it is not showing. I also created campaigns for it already.

    Thanks
     
  2. Andy

    Andy Miniboss Boxer

    Joined:
    Sep 24, 2015
    Messages:
    2,152
    Likes Received:
    1,546
    @volcank On Android? We fixed an issue in the latest BETA. Chartboost is not available in the priority list, only a few networks are enabled here, we hope to improve this.
     
    volcank likes this.
  3. volcank

    volcank Serious Boxer

    Joined:
    Oct 8, 2015
    Messages:
    794
    Likes Received:
    391
    Actually it is at IOS maybe there is not enough fill rate in our country waiting for test ads to be turned on since it takes some time. I am testing in my iPAd. Btw I am using 2.2.8 not 2.2.9 maybe should use that one?? @Andy
     
  4. Nihat

    Nihat Serious Boxer

    Joined:
    Jun 29, 2016
    Messages:
    552
    Likes Received:
    154
    Same here..
     
  5. Andy

    Andy Miniboss Boxer

    Joined:
    Sep 24, 2015
    Messages:
    2,152
    Likes Received:
    1,546
    All should be fine on iOS, could be fill rate if not a major market. But it should turn green. What errors are you getting in the Xcode console?
     
    volcank likes this.
  6. volcank

    volcank Serious Boxer

    Joined:
    Oct 8, 2015
    Messages:
    794
    Likes Received:
    391
    It is alreay green at Chartboost because I had integrated before and had worked . I don't understand what is the problem. I am not really good at XCode but I attached some of the errors if you could have a look I would appreciate. I am also using Chartboost direct not through Heyzap or anything. @Andy

    Btw at chartboost there is also a rewarded video ad option. Is it possible to create a rewarded video only publishing campaign and show it instead of an interstitial ad by default Chartboost ad settings not Heyzap.
     

    Attached Files:

  7. Andy

    Andy Miniboss Boxer

    Joined:
    Sep 24, 2015
    Messages:
    2,152
    Likes Received:
    1,546
    If it's green then it should be initializing OK. Those screenshots don't show any issues, but it's OK. Best to see if you can get test ads working. Or try using a US proxy for testing to get around possible low inventory in your country.
     
    volcank likes this.
  8. volcank

    volcank Serious Boxer

    Joined:
    Oct 8, 2015
    Messages:
    794
    Likes Received:
    391
    Ok will try again. Btw I had turned on test ads also and waited more than an hour and nothing showed. Will try US VPN and retry. Than a lot.
     
  9. volcank

    volcank Serious Boxer

    Joined:
    Oct 8, 2015
    Messages:
    794
    Likes Received:
    391
    Nope even when I turned VPN on and tested on USA still nothing. Applovin was working fine showing ads from US but nothing from Chartboost. @Andy
     
  10. Andy

    Andy Miniboss Boxer

    Joined:
    Sep 24, 2015
    Messages:
    2,152
    Likes Received:
    1,546
    Really strange, the only thing I can think of now is some issue with the campaign setup.
     
    volcank likes this.
  11. volcank

    volcank Serious Boxer

    Joined:
    Oct 8, 2015
    Messages:
    794
    Likes Received:
    391
    Yes me too and that is why I had also recreated campaigns again with 4 different prioritirs just for.this game like low, medium, high and highest. I also tested at android and nothing showing up at android as well. anyway will check chartboost dashboard will write here when i solve the problem. @Andy
     
  12. volcank

    volcank Serious Boxer

    Joined:
    Oct 8, 2015
    Messages:
    794
    Likes Received:
    391
    Yeah ok! What happened is when I copied the id I left a blank space at the end when I pasted it. so even the id was correct buildbox saw that empty space at the end as an extra id letter. So I deleted that space and it worked. now what happens it when it tries to show my app shots down. Do you think that has got to do with my iPad's memory?? Thanx a lot.

    Update:Ok this is the thing. At Game Over Screen I was trying to show banner ad and since it was trying to show admob banner and Chartboost at the same time it just crashed all the time. So when I cancelled Admob banners totally Chartboost is working fine.
     
    Last edited: May 1, 2017
    playsgames6666 likes this.

Share This Page