Update From Bb2 To Bb3 Error

Discussion in 'Buildbox General Discussion' started by ahmed, Sep 7, 2019.

  1. ahmed

    ahmed Boxer

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    hi brothers
    For while stop to use buildbox, but now i wanted to update it from bb2 to bb3, so i have downloaded bb 2.3.8, but when i open it after update, in about windows the bb version is 2.3.8 but in fact it still as bb2 not bb3
    like screen shots below
     

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    Last edited: Sep 7, 2019
  2. AaroArts

    AaroArts Miniboss Boxer

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  3. ahmed

    ahmed Boxer

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    Thanks for your answer
    I have downloaded the latest version but when i open it all the software features still in bb2 not bb3, i didn't know how that is happening, i tried to reinstall it many times
    I install latest version but boooof by some magic the bb2 features come again and there is no place to bb3 features ,

    look to the screen shot it still bb2 even the version number is 3.0.1
     

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    Last edited: Sep 7, 2019
  4. AaroArts

    AaroArts Miniboss Boxer

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  5. ahmed

    ahmed Boxer

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  6. AaroArts

    AaroArts Miniboss Boxer

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    Install BB3 in a different folder.
    Or rename the original BB to Buildbox 2.
     
  7. ahmed

    ahmed Boxer

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    i install it as you say but it cant be active as shown in screenshot - in your opinion should i need to new active code and buy it again . i just buy bb form while
     

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  8. AaroArts

    AaroArts Miniboss Boxer

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    If you already have a license, just email support@Buildbox.com and they can restore it for you.
     
  9. ahmed

    ahmed Boxer

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  10. AaroArts

    AaroArts Miniboss Boxer

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    Unfortunately the don't work on weekends, so send a second email on Monday to be sure they received it.
    If you still don't hear back, try the Discord.
     

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